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Store Policies
Take 2 Distributing has the following business policies in effect:
Past Due Invoices Invoices that are past due are subject to a $35.00 per week finance charge.
Items that have been ordered and shipped: All refunds will be issued in the same manner that payment was received less a 15% restocking fee. Original shipping charges will not be refunded and any costs associated with returning the product to Take 2 Distributing will not be reimbursed. Refunds (minus appropriate fees) may be requested within 30 days of order; customers that wish to return product, after 30 days of order, will receive an in-store credit.
Items that have been ordered and paid for, but not yet shipped: Customers that wish to cancel an order that has been placed (and have submitted a credit card or other form of payment) will be assessed a 2.5% fee for the cancellation of the order. The 2.5% fee will be applied to the total cost of the order (product, shipping, & handling).
Customer Shipping: Take 2 Distributing uses UPS to ship product to customers worldwide. Take 2 Distributing will work with customers on alternative shipping options, should they desire to use another carrier.
Handling Charges & Third Party Shipping (or Customer Shipper Number): Customers that require Take 2 Distributing to use their FedEx shipping number will incur a $3.00 per box handling charge. Customer that require Take 2 Distributing to use their UPS shipping number will incur a $1.00 per box handling charge.
Please contact us today at (614) 557-7528 or hallie@take2distributing.com if we can be of assistance with any refund or shipping questions.
Take 2 Distributing offers the following Repair Policy: Pricing guns and pistols grip tools purchased NEW from Take 2 Distributing are available for repair at the cost of $16 for each pricing gun and $15.00 for each pistol grip tool. Shipping charges to Take 2 Distributing is the responsibility of the customer as will shipping charges returning the repaired tool. All repairs are performed at the site of the respective manufacturer; therefore, 2-6 weeks is the expected processing time for any repairs. Should you have tools not listed here, please contact us today at (614) 557-7528 or hallie@take2distributing.com
Customer Email Addresses Take 2 Distributing sends promotional announcements to customers that have purchased from our website. If you do not wish to receive special discounts, please send an email to sales@take2distributing.com or opt-out of the email upon receipt.
Updated: August 22, 2011 (change: changed past-due invoice charges from 18% to $35.00 per week)
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